Unified communications rollouts can be time-consuming and expensive, which can mean big trouble for government organizations, but they don’t have to be that way. Overly-complex UC systems can bog down vital processes, slowing down government agencies to a point of inefficiency, but that can all be averted with ShoreTel.
ShoreTel’s integrated IP-based UC solution is built from scratch, making it built for IP alone with powerful end-to-end functionality. Additionally, the ShoreTel solution’s distributed architecture, in addition to its N+1 redundancy and failover capabilities, provides availability exceeding today’s five-nine’s requirements. All administrative functions are consolidated into a single browser-based interface, so administrators don’t need to use multiple tools. It is intuitive and user-friendly, allowing management and operation through a few quick clicks.
This means agencies using ShoreTel’s UC solution have a dedicated system that will stay up and work at optimum efficiency at all times, just like a government should. Communication is key to taking proper action, so agencies and their members can talk to each other and their constituents quickly and clearly. Whether it’s for taking a poll or taking action during a disaster, clear and quick communication is key to efficiency and effectiveness.
In a governmental environment, efficiency and control are vital. Officials must maintain order while respecting individual rights, and deliver services while controlling spending. ShoreTel’s UC solution can be installed easily, provide organization and control of services, and boasts a low TCO, providing all of the above and more. This frees civil servants to do more of what matters, and spend less time caught up in training and management.